Two Miles-ism

Life is not fair. Work is not fair either.

We are born with different strengths. Some people needs a lot of time to learn, some people are quick learners. Some people are good at working with people, some are not. Some are fast readers, some are not.

Whatever we are, all we can do is to make everyday count. No matter if we are a quick learner or not, we need to take a step at a time. I have seen people who are slow learners flourish after a time. It is up to each one of us.

In our team, we set goals, we help each other, and the rest is up to each one of us. We can choose to do whatever is important at the time. We can spend extra time working or studying or whatever is important at that time. As long as we are committed to our mission statement and core values, it is up to each one of us.

Whoever sows sparingly will also reap sparingly. In other words, whoever sows richly will also reap richly.

How are you sowing today?

Iso

We all don't know what will happen to us. Life is unpredictable. We all need something that we can believe in that will never change. People change, circumstances change, most everything changes.

So is work. All we can do is have vision, and work with principle. We don't know what's going to happen tomorrow, but as long as we have faith in what we do, we will always have hope.

I hope we all have principles in life and work. Without principles, everything may turn out to to be in vain. With faith, we can have hope in all circumstances.

Iso

Good service is what clients expect. The clients are impressed when they receive exceptional service.

What is an exceptional service? It is when they receive personal attention. Exceptional service is when a service is beyond expectations. Naturally, exceptional service is something that is beyond general but personal.

How do we provide personal service? There are many ways, but probably the most basic part of providing exceptional service is to express ourselves. After all, personal service is an extension of our character. In order to express ourselves, we need to be confident of what we are doing and think of "how I can provide personal service to this client?" We need to take time to be in the client's shoes and think of how to express ourselves to the max in order to provide personal touch.

As we think of this everyday and try to do it everyday, we will be more comfortable and confident about expressing ourselves. We need to be bold and take small steps everyday.

What kind of personal service are you planning to provide today?

Iso

Golf is a pretty difficult sport. As simple as it looks, it is pretty hard to just hit the ball straight.

If we want to get good at golf, we need to practice. I have not heard of anyone who became a good golfer just by reading books and watching videos.

We can say the same for business. We can plan, plan and plan but if we don't practice, we will not succeed. The key is to take small steps that will lead to the goal and calibrate the aim each time we take the small steps.

Planning is important. But planning should never replace action. Rather planning should be more focused on how to take the small steps. Because it is only through action that we will find the "how to" of success.

Iso

Our feelings are conveyed by the actions we take. Without action, it is hard to convey our feelings.

Even when we care for a person, it is hard to put our feelings into action. We sometimes do not know how to express our feelings. We think about it but many times we just let it go, After all, it is easier to not do anything. Action requires a lot of energy.

When we hear a good story or think of a good idea, how often do we put it in practice? How often do we put it in practice until it become a part of us?

I hear, I forget. I see, I remember. I do, I understand. Focus and action. Let's focus on what is important and let's put it into action. Let's help each other put things in action.

Iso